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Office Assistant (Customer Care Service) (Studentski posao)
Scalable Global Solutions d.d.
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📍 Zagreb
🏢 Na lokaciji
🎓 Student job/Internship
🎧 Customer Support
🗂️ Administration
💰 8 € / sat
Poslodavac
Alexis Samohod
Scalable Global Solutions d.d.
Thank you for applying for the Office Assistant Student position at SGS! We have successfully received your application and will review your profile carefully. If your experience and availability
Poruke PRIJAVI SE


Office Assistant (Customer Care Service) (Studentski posao)
Scalable Global Solutions d.d.
Oglas
OPIS POZICIJE
Professional Skills & Requirements

  • Previous experience in administration, order management, customer service, or a similar role is an advantage
  • Experience with CRM, ERP, or business management systems (e.g. Sage 50) is desirable
  • Good working knowledge of MS Office, particularly Excel, Word, and Outlook
  • Strong written and verbal communication skills
  • Strong organisational skills and attention to detail
  • Ability to manage multiple tasks and priorities effectively
  • Proactive approach with the ability to identify issues and propose practical solutions
  • English proficiency at B2–C1 level (required)
  • German language skills are an advantage


Role Responsibilities

  • Processing product orders, order confirmations, and invoices
  • Creating and maintaining client records and updating prices and other relevant information
  • Coordinating and tracking product shipments from suppliers to final customers
  • Communicating with clients, suppliers, logistics partners, and customs when required
  • Responding to customer inquiries and providing ongoing customer support
  • Coordinating with internal departments and external partners
  • Providing general administrative support, including calls, emails, document preparation, scanning, and archiving
  • Coordinating meetings and preparing meeting notes and minutes
  • Maintaining accurate records and documentation


Key Competencies

  • Strong organisational and time-management skills
  • Ability to prioritise tasks and meet deadlines
  • Strong attention to detail and accuracy
  • Customer-oriented mindset
  • Problem-solving and proactive approach
  • Ability to work independently while collaborating effectively with colleagues
  • Reliable, accountable, and professional
  • Adaptable and comfortable working in a dynamic environment
  • Clear and effective communication skills


Note:

The expected weekly workload is 20–25 hours, scheduled Monday to Friday between 8:00 and 16:00, with flexibility to accommodate your study schedule.

Please submit your CV in English.

Poruke PRIJAVI SE
Poruke PRIJAVI SE